8n88 Privacy Policy — Our Commitment to Protecting Your Information

1. Introduction & Consent

8n88 (referred to herein as "we", "the platform", or "8n88") is an online gaming and betting platform serving users in Bangladesh. We understand how important the privacy of your personal information is to you. That is why 8n88 has established this Privacy Policy — so you can clearly understand what data we collect, why we collect it, and how it is kept secure.

This Privacy Policy applies to the 8n88 website, mobile app, and all related services. It comes into effect whenever you register, log in, play games, or use any of our services.

If you have any questions about this policy, please contact our support team. We are always here and fully transparent.

2. Information We Collect

The following types of information are collected at 8n88 for account management, identity verification, and service improvement:

Additionally, when you contact 8n88 customer support, information from that interaction may also be retained for the purpose of improving our service quality.

• Direct Collection: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatic Collection: Device and browsing information collected via cookies, log files, and tracking technologies.
• From Third Parties: Confirmation information received from payment gateways or identity verification providers.

3. How We Use Your Information

8n88 uses the data it collects solely for defined, legitimate purposes. The following explains in detail why your data is processed:

• Account Management: Your information is used to create your account, verify logins, and process password resets. This is a core part of 8n88's service.
• Financial Transactions: Your payment details are used to process deposits and withdrawals. This process is fully encrypted.
• Identity Verification (KYC): Your identity is verified to prevent large withdrawals or suspicious activity. This protects both you and 8n88.
• Fraud Prevention: Device and IP information is analysed to detect any unauthorised access or suspicious activity on your account.
• Service Quality Improvement: 8n88 analyzes user behavior to deliver a better experience. This data is used in fully anonymized form.
• Legal Compliance: Certain data must be retained by law to meet the requirements of government or regulatory authorities.
• Promotional Communications: If you have given permission, you will be notified about new offers and promotions. Withdrawing that permission is straightforward.

4. Data Sharing & Disclosure Policy

8n88 does not sell your personal information to any third party. However, data may be shared in certain specific circumstances:

• Payment Providers: bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions. They operate under their own privacy policies.
• KYC Verification Services: Trusted third-party services may be used for identity verification. This information is used solely for verification purposes.
• Legal Authorities: Information may be disclosed in compliance with valid directives from courts or government authorities under Bangladesh law.
• Anti-Money Laundering: In accordance with international AML regulations, information on suspicious transactions may be reported to the relevant authorities.
• Business Changes: Users will be notified in advance of any company merger or acquisition, and the protection of their data will be ensured.

Outside of the cases listed above, 8n88 will not share your information with any third party — that is our firm commitment.

5. Cookies & Tracking Technologies

8n88 uses cookies and similar technologies to enhance the user experience and ensure the site functions properly.

• Essential Cookies: These cookies are essential for maintaining login sessions and verifying security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: These cookies remember your preferences, such as language or theme settings. They are optional.
• Analytical Cookies: Anonymous statistics are collected to understand which pages on the site are visited most. Your identity is never revealed in this process.
• Cookie Controls: You can delete or block cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

8n88 does not use cross-site tracking cookies that could track you across other websites.

6. Data Security Measures

8n88 employs industry-leading security measures to keep your data protected. Our technical and procedural safeguards are outlined below:

• TLS/SSL Encryption: All communications with the site are secured with 256-bit TLS encryption — the same technology used in banking systems.
• Password Hashing: Your password is never stored directly — only an encrypted hash is retained.
• Two-Factor Authentication (2FA): You have the option to enable two-factor authentication for added account security.
• Regular Security Audits: Regular security audits and penetration testing are conducted by third-party experts.
• Data Backup: All data is regularly backed up to keep your information safe even in the event of a technical failure.
• Staff Training: All 8n88 staff receive regular training on data privacy and security.

7. Your Data Rights

As an 8n88 user, you have several important rights over your own data. We respect these rights and are here to help you exercise them:

To exercise any of these rights, write to us at our support email: [email protected]

8. Data Retention Period

8n88 does not store your information indefinitely. Specific retention periods are defined for each type of data:

• Account Information: Retained for the duration of account activity and for up to 5 years after closure.
• Financial Transaction Records: Under Bangladesh financial regulations, retaining transaction records for a minimum of 5 years is a legal requirement.
• KYC Documents: Identity verification documents are retained for up to 5 years after account closure.
• Cookies & Session Data: Cookies typically expire within 30 days to 1 year.
• Support Conversations: Retained for up to 1 year to ensure service quality.
• Marketing Preferences: Once you opt out, your data will be deleted within 30 days.

Once the designated retention period has ended, data is securely deleted either automatically or through periodic review.

9. Child Protection Policy

8n88 is a platform operated exclusively for adults aged 18 and above. We take a firm stance on protecting minors.

• 8n88 does not knowingly collect personal information from anyone under the age of 18.
• Age is verified at registration and identity is confirmed through the KYC process.
• If a minor's information has been collected inadvertently, the account will be closed and the data deleted as soon as this is discovered.
• If a parent or guardian believes their child's information is held by 8n88, please contact us immediately at [email protected].

10. Changes to Privacy Policy

8n88 reserves the right to update this Privacy Policy as needed. Any changes will be handled in the following manner:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email or via the platform.
• Updated policies will take effect 7 days after publication.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Previous versions of the Privacy Policy can be requested from support. We recommend visiting this page regularly to stay up to date.

11. Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to the dedicated 8n88 Privacy Team:

• Email: [email protected]
• Live Chat: After logging in to the platform, you can reach us directly via live chat.
• Response Time: Responses are typically provided within 24–48 hours.

8n88 takes all privacy-related complaints seriously and works to resolve them promptly. For more general questions, please visit our FAQ Page View.